Shipping Policy

What are the shipping costs?

Delivery costs are included in the purchase price, unless you are placing an order that will ship internationally. 

 

When will you charge my credit card?

Your credit card will be charged when your order has been shipped.

 

How long will it take my order to arrive?

Most orders will be shipped via UPS or FedEx Ground from one of our distribution centers to your delivery address. You can expect orders shipped UPS or FedEx ground to arrive within 2 to 6 business days.

If you have any questions about the shipping of your order, please Contact Us.

 

Can I ship to a separate address?

Yes. If placing an order for both yourself and another address, you will have to create two separate orders. 

 

Can I place an order for international delivery?

Yes, we do offer international delivery; however, restrictions apply. Note that additional shipping charges may be required.

 

How can I track the shipment of my package?

Use the tracking number provided to you in the e-mail confirming your order or Contact Us  for assistance in tracking the shipment of your order.

Return & Exchange Policy

What is your return policy?

Please contact us immediately should you need to return/exchange your fabric for any reason.  Returns, Exchanges, & Refunds will not be honored if the fabric has been altered in any way.  Please be sure to thoroughly inspect your fabric before cutting or washing.  Items must be in “new, unaltered, and unused condition”.  “New, unaltered, and unused” is defined as “without showing signs of wear or damage in any way.”  Original sales receipt must accompany returns.  We accept returns for exchange/refund 7 calendar days after delivery of the goods.  At our sole discretion we will offer an exchange or store credit.  If an item is received damaged or incorrect product is shipped to the customer, please contact Customer Support  immediately.  Damaged and/or wrongly shipped products will qualify for store credit or full refund, see below for more details under “damaged fabrics”.  We do not refund nor allow returns of special/custom orders.  Refunds are contingent upon inspection of item(s) by our team.

 

A 15% Restocking Fee for returned items will be charged if there is no visible damage of the fabric, and/or there is no fault in shipping on the part of Little House Cottons. Should the fabric be damaged in/or prior to delivery, we will do our best to get you a replacement shipment as soon as possible. We are happy to exchange damaged fabric.  You will be granted a refund only if the fabric in question is out of stock, otherwise an exchange of equal value is required. Please take this into consideration before making your purchase.

 

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